Hook Casino GB – Verification and Account Rules

Complete the identity verification within 24 hours to gain unrestricted access to all games on the hook online casino. The system checks your passport, driver’s licence, or national ID alongside a recent utility bill; uploading clear scans speeds up approval.

For players of the hook online casino uk, the verification portal automatically flags mismatched data, so double‑check your personal details before submitting. Using the same email address you provided during registration prevents delays, and the platform stores your documents for 12 months, allowing quick re‑verification if you log in from a new device.

Secure your hook casino gb account by creating a password with at least eight characters, mixing letters, numbers, and a symbol. Enable two‑factor authentication through an authenticator app; this step cuts the risk of unauthorized withdrawals by more than 70 %.

Account rules require users to be 18 years or older and to reside in the United Kingdom or the Republic of Ireland. Deposits below £10 are rejected, while the daily limit caps at £5,000 unless you request a higher ceiling through the support chat. Maintaining these parameters avoids temporary holds and keeps your gaming experience smooth.

How to Complete Identity Verification Quickly

Take a passport or national ID, open it on a flat surface, and snap a photo with your smartphone – no filters, no cropping.

hook online casino requests a recent utility bill (electricity, water, or phone) to match the address on your ID; the document must show a clear logo, date, and your full name. Upload both files in PDF or JPEG, each under 5 MB, to the verification portal of hook casino gb.

Step‑by‑step upload process

• Use natural daylight or a bright lamp; shadows cause rejections.
• Set the camera to the highest resolution; blurry images trigger delays.
• Rename files to “passport.jpg” and “utility.pdf” to avoid system errors.

After approval, you can immediately claim bonuses and start playing at hook online casino; any issues are resolved through live chat, where agents can request additional proof within the same session.

Required Documents for Age and Residency Checks

Upload a clear, colour photo of your passport or national ID to prove you are at least 18 years old; the file size must not exceed 5 MB and the scan should show the full document without cropping.

Provide hook casino uk a recent utility bill, bank statement, or council tax notice that displays your name and current address; the document must be dated within the last three months to satisfy the residency verification at hook online casino uk.

If you hold a driver’s licence that contains both your birthdate and address, you may submit it instead of a separate utility bill; ensure the licence is legible and all edges are visible.

For players whose primary ID lacks a photo (e.g., a birth certificate), attach a secondary proof such as a voter registration card or a government‑issued health card; this combination satisfies the policy of hook casino for age confirmation.

All documents are processed through a secure upload portal; you will receive a confirmation email within 24 hours, and any issues are flagged instantly so you can correct them without delay. Once approved, you can start enjoying games at hook online casino.

Understanding Account Activation Timelines

Activate your account within 24 hours after signing up with hook casino gb to avoid unnecessary waiting periods.

During registration, hook online casino initiates an automated check that typically lasts 2–48 hours. Most users receive a confirmation email after 4 hours; a small fraction may need up to 72 hours if the system flags mismatched data.

If the activation email does not appear, log in to the support portal and upload a clear photo of your government‑issued ID, a recent utility bill, and a selfie holding the ID. The support team usually reviews these documents within 12 hours.

• Use the same email address throughout the process.
• Ensure all documents are in JPEG or PNG format and under 2 MB.
• Check your spam folder for the verification link.
• Refresh the status page no more than three times per hour.

Avoid common setbacks by double‑checking the spelling of your name and address on the ID versus the registration form; mismatches trigger a manual review that adds several hours.

Following these steps, most players enjoy full access to hook casino features in less than a day, allowing them to start playing without interruption.

Limits on Account Sharing and Multi‑Account Policies

Do not share your login details with anyone; hook casino gb permits only one active account per person and strictly forbids multiple accounts created to exploit bonuses. If you notice a family member wanting to play, they should register a separate profile and complete the individual verification process.

Detection and Consequences

hook casino uses automated monitoring to spot duplicate IP addresses, matching payment cards, and similar personal data. Once a breach is identified, the system can temporarily suspend both accounts and require a manual review. Repeated violations may lead to permanent bans and forfeiture of any unsettled winnings.

To stay compliant, always log in with your own credentials on hook online casino uk, keep your personal information up‑to‑date, and contact support immediately if you suspect unauthorized use. Prompt action helps protect your balance and maintains a fair environment for all players.

Procedures for Updating Personal Information

Start by opening the “Profile” tab in the hook online casino account dashboard and select “Edit Details”. Fill the fields for address, phone, and email, then click “Save”. The system validates the input and displays a confirmation banner within seconds.

Next, upload a scanned copy of a supporting document (passport, utility bill, or driving licence) using the “Upload Verification” button. Acceptable formats are JPG, PNG, or PDF, each not exceeding 5 MB. After submission, the verification team at hook online casino uk reviews the file within one business day and sends a status update to the registered email.

Consequences of Violating Verification Rules

Make sure you upload a clear copy of your ID and a recent utility bill within 48 hours of the request, otherwise hook casino gb will lock your account.

If the verification data does not match the information on file, the system flags the profile and imposes a 72‑hour suspension. During this period you cannot place bets, claim bonuses, or withdraw existing balances.

When the suspension extends beyond a week, hook online casino uk may retain pending winnings and apply a €25 administrative fee for each unresolved case. The fee appears on your transaction history and reduces the final payout.

Repeated violations trigger a permanent ban from hook online casino. The ban includes removal from all ongoing promotions, loss of loyalty points, and a mandatory report to the relevant gambling authority, which could affect future registrations on other platforms.

Contact support as soon as you notice a discrepancy, provide the requested documents, and confirm receipt via the live‑chat window. Prompt action usually results in account reactivation within 24 hours and restores your eligibility for upcoming tournaments at hook casino gb.